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Terms and Conditions of Sale

Welcome to CineTech Automation. These Terms and Conditions of Sale govern the sale of our products and services for smart home automation and custom home theater installations. By placing an order with CineTech Automation, you agree to be bound by these terms. Please read them carefully.

1. Definitions

  • Company refers to CineTech Automation.
  • Customer refers to any individual or business purchasing products or services from CineTech Automation.
  • Products include any smart home automation or home theater equipment offered for sale by CineTech Automation.

2. Order Acceptance and Payment

  • All orders are subject to acceptance by CineTech Automation. We reserve the right to refuse any order at our discretion.
  • Payment terms are 100% advance payment for all products and services. Payment must be made through accepted methods as specified during the checkout process or as agreed upon in the quotation.

3. Pricing and Taxes

  • All prices are subject to change without notice. The price applicable to your purchase will be the price indicated at the time of order confirmation.
  • Prices are exclusive of VAT, customs, and any other applicable taxes or fees, which will be added at checkout.

4. Shipping and Delivery

  • Estimated delivery times are provided at the time of purchase and are subject to availability.
  • CineTech Automation is not responsible for delays in delivery due to unforeseen circumstances, including but not limited to customs delays, natural disasters, or other events outside of our control.

5. Installation and Setup

  • Installation and setup services are available and may be included or charged separately depending on the order.
  • Customer agrees to provide necessary access and facilities for installation as specified by CineTech Automation. Any delays caused by the Customer may result in additional charges.

6. Warranty and Support

  • All products sold by CineTech Automation come with a standard manufacturer warranty. Specific warranty terms will be provided at the time of purchase.
  • Installation services come with a 30-day service warranty covering labor only.
  • For support or warranty claims, please contact CineTech Automation through our provided contact channels.

7. Returns and Refunds

  • CineTech Automation only accepts returns for defective products or if the wrong item is delivered. All returns must be reported within 7 days of delivery.
  • Returned items must be in their original packaging and include all accessories.
  • Refunds will be processed within 14 business days of receipt of the returned product, subject to inspection and approval.

8. Liability

  • CineTech Automation is not liable for any damages resulting from improper use, unauthorized modifications, or external interference with our products or services.
  • To the fullest extent permitted by law, CineTech Automation’s liability is limited to the purchase price of the product or service in question.

9. Intellectual Property

  • All materials, trademarks, and content on the CineTech Automation website are the intellectual property of CineTech Automation. Unauthorized use is strictly prohibited.

10. Governing Law

  • These terms are governed by the laws of the United Arab Emirates, and any disputes will be subject to the exclusive jurisdiction of the courts in Abu Dhabi.

11. Changes to Terms

  • CineTech Automation reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website and will apply to all purchases made after the posting date.

By purchasing from CineTech Automation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Sale.